Shipping policy

Thank you for shopping with Ghost Note Accessories. Below you’ll find everything you need to know about our shipping process.

📦 Processing Times

• Orders are processed within 1-2 business days.
• You’ll receive a confirmation email once your order has been shipped.

🚚 UK Shipping

• Free Standard Delivery (Royal Mail 2nd Class or equivalent): 2-4 business days.
• Express Delivery Upgrade (Royal Mail 1st Class or equivalent): 1-2 business days (available at checkout for an additional fee).

🌍 International Shipping

• We ship worldwide using reliable carriers.
• Delivery times vary by destination but are usually 7-14 business days.
• International shipping costs are calculated at checkout.
• Please note: any customs duties, taxes, or import fees are the responsibility of the customer.

📮 Tracking

• All orders include a tracking number, which will be emailed to you once dispatched.
• Tracking updates may take 24-48 hours to appear after shipment.

❗ Delays

• While we do our best to ensure prompt delivery, shipping times may be affected by carrier delays, customs processing, or peak seasonal demand.
• If your order is significantly delayed, please contact us at ghostnoteaccs@gmail.com and we’ll investigate.

🔄 Incorrect Addresses

Please double-check your shipping details at checkout. Ghost Note Accessories cannot be held responsible for parcels sent to incorrect addresses provided by the customer.

💌 Questions?

If you have any questions about your order, feel free to contact us at ghostnoteaccs@gmail.com. We’re always happy to help.